FAQ

Frequently Asked Questions

How long does a typical repair take?

Most common repairs, such as screen or battery replacements, are completed in under 30 minutes. More complex issues like water damage or motherboard repairs may take longer, but we will always provide an estimated timeframe upfront.

Do I need to make an appointment?

Walk-ins are always welcome! However, to ensure the fastest service, we recommend using our “Book a Repair” button on the website to schedule a time that works best for you.

Will I lose my data during the repair?

We take every precaution to protect your data, and in most cases, your files will remain untouched. However, we always recommend backing up your device before any repair as a standard safety measure.

Do you offer a warranty on your services?

Yes! We stand behind our work. All our repairs come with a comprehensive warranty on both parts and labor. If you experience any issues related to the repair, bring it back and we’ll make it right.

Where are you located in Detroit?

We are conveniently located in the heart of Detroit. You can find our exact location and get directions via the Google Maps section on our Contact page.

Which devices do you repair?

We repair a wide range of devices including all iPhone models, iPads (7th-10th Gen, Air, and Pro M1/M2/M4), Samsung S-series (S10–S25), Galaxy A-series, Z Fold/Flip, and Google Pixel 4 through 9. We also service most major brands of tablets and laptops.

Do you use high-quality parts?

Absolutely. We only use premium-grade replacement parts that meet or exceed original specifications to ensure your device functions like new.

Can you fix a phone that was dropped in water?

Yes, we have a high success rate with water damage recovery. We recommend bringing the device to us as quickly as possible and avoiding the “rice trick” or trying to power it on.

How much will my repair cost?

Since every repair is unique, please call us now for pricing or visit our shop for a free diagnostic. We provide transparent, upfront quotes with no hidden fees.

Do you charge for a diagnostic?

We offer a Free Diagnostic for most devices. Our technicians will examine your phone, identify the problem, and give you a price quote. If you choose not to proceed with the repair, you owe us nothing.